Terms &Conditions

Terms & Conditions

Welcome to Ekoze by Manzeal Internet Pvt. Ltd. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase or using any part of our site.

1. Acceptance of Terms

By visiting or shopping at ekoze.com, you accept these terms and conditions. These apply to all users of the site, including customers, browsers, vendors, and content contributors.

2. Products & Pricing

• All products listed on the website are subject to availability.

• We reserve the right to change prices or discontinue products at any time without prior notice.

• Prices mentioned are inclusive of applicable taxes unless stated otherwise.

3. Orders

• Once placed, orders cannot be cancelled or modified after they are processed.

• We reserve the right to refuse or cancel any order at our sole discretion.

• In case of payment failure or suspicion of fraudulent activity, the order will be cancelled.

4. Payment

We accept payments via UPI, Cards, Net Banking, and Cash on Delivery (COD).
For COD, additional charges apply.
All payments must be made in Indian Rupees (INR).

5. Shipping & Delivery

Please refer to our detailed Shipping Policy for timelines and charges.
We are not liable for delays caused by courier partners or natural disruptions.

6. Return & Refund

Returns are accepted only if the customer shares a parcel opening video as proof and raises a return request within 7 days of delivery.
For more, visit our Return & Refund Policy.

7. Intellectual Property

All content, designs, images, logos, and graphics are the property of Ekoze.
Any unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

By using this website, you agree not to:

• Use the site for illegal or unauthorized purposes

• Violate any laws in your jurisdiction

• Submit false or misleading information

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we handle your personal data.

10. Changes to Terms

Ekoze reserves the right to update or modify these Terms & Conditions at any time. It is your responsibility to check this page periodically for changes.

11. Contact Us

If you have any questions regarding these terms, please contact us at:
📞 WhatsApp: +91 9041554155
📧 Email: support@ekoze.com